Last updated: 1 August 2026
These Terms and Conditions ("Terms") govern your access to and use of the website foodsafeireland.ie, our learning management platform and our online training services (together, "our Services"), operated by Interic Ltd, trading as Food Safe Ireland ("Food Safe Ireland", "we", "us", "our"). By accessing or using our Services, by creating an account, or by purchasing any Course, you agree to be bound by these Terms. If you do not agree, you must not use our Services.
These Terms incorporate, and should be read together with, the following policies, each of which forms part of your agreement with us: our Refund Policy, our Acceptable Use Policy, our Certification & Assessment Policy, and our Business & Group Licence Policy. In addition, our Privacy Policy, Cookie Policy and Data Protection (GDPR) Statement explain how we handle your personal data and form part of the information we provide to you.
When you accept these Terms — for example, by ticking the acceptance box at checkout, by creating an account, or by using our Services — you confirm that you agree to these Terms and to the policies incorporated into them, and that you have been able to read them. A single acceptance of these Terms covers all of the incorporated policies listed above. Your cookie choices and any marketing preferences are handled separately, as described in our Cookie Policy and Privacy Policy, and are not governed by your acceptance of these Terms.
Where an organisation, employer or administrator (a "Manager") enrols another person as a learner — for example, an employer enrolling a member of staff, or a youth group leader enrolling a participant — the Manager does so as that learner's authorised representative and accepts these Terms and the incorporated policies on the learner's behalf. The Manager is responsible for making these Terms, our Acceptable Use Policy and our Privacy Policy available to the learner before the learner begins training. The learner's access to and use of the Services is governed by these Terms whether or not the learner personally ticks an acceptance box, and continued use of the Services by any learner constitutes acceptance of these Terms.
Interic Ltd, trading as Food Safe Ireland, is a company registered in Ireland under company registration number 714473, with its registered office at 77 Camden Street Lower, St Kevin's, Dublin 2, Ireland. You can contact us at [email protected].
Our Services are generally intended for users aged 16 and over. If you are under 18, you should use our Services only with the involvement of a parent, guardian or employer, and any payment information must be provided by, or with the permission of, an adult. By using our Services you confirm that you meet these requirements and that you have the legal capacity to enter into these Terms.
We also deliver training to supervised minors through youth groups, schools and similar organisations. Where a minor is enrolled in this way, the organisation or its responsible leader (the "Group Leader") arranges the enrolment, provides any consent required, and acts as the responsible adult for those learners. In these cases we collect only the minimal personal data needed to issue a certificate (typically the learner's name), and account credentials are provided to the Group Leader to distribute. This arrangement is described further in our Privacy Policy and our Business & Group Licence Policy. Community and messaging features may be restricted or disabled for supervised minor accounts.
To purchase or access most Courses you must create an Account. You agree that:
We may suspend or close your Account if we reasonably believe these obligations have been breached.
We offer training through the following models, as described at the point of purchase:
The exact features, access duration, assessment and certification of each Course or plan are described on the relevant product page and may vary between Courses.
No part of our website constitutes a contractual offer capable of acceptance. Your order is an offer by you to purchase, which we may accept or decline at our discretion. A binding contract is formed only when we send you an order confirmation or otherwise grant you access to the Course or Service ordered. If we are unable to accept your order, we will inform you and will not charge you, or will refund any payment already taken.
All prices are shown on our website and are correct at the time of publication. Prices are inclusive of value added tax (VAT) where applicable, unless stated otherwise. We may change prices from time to time, but any change will not affect orders we have already accepted. If a price is shown incorrectly due to an obvious error, we are not obliged to provide the Course at the incorrect price and will contact you before proceeding.
Payment is taken at the time of purchase through our payment providers, Stripe and PayPal. By providing payment details, you confirm that you are authorised to use the payment method. We are not responsible for any fees applied by your bank or card provider. If a payment is declined or reversed, we may suspend your access to the relevant Course until payment is resolved.
Where you purchase an All-Access Plan, the following applies:
Unless stated otherwise on the Course page, access to a purchased Course, or to a Course enrolled under a plan or group licence, is provided for a period of 12 months from the date of enrolment. Courses included in an All-Access Plan are available for the access period of the plan. We may, from time to time, update, improve or withdraw individual Courses; where a Course you are actively enrolled in is withdrawn, we will give you reasonable notice and a fair opportunity to complete it or, where appropriate, a suitable alternative or refund.
From time to time we may offer discount or promotional codes. These are subject to any specific terms stated at the time, cannot be exchanged for cash, may be withdrawn at any time, and may not be combined with other offers unless we say so.
All Content provided through our Services, including course materials, videos, graphics, logos, designs and underlying software, is owned by us or our licensors and is protected by Irish and international intellectual property law. You are granted a limited, non-transferable, non-exclusive, revocable licence to access and use the Content for your own personal training purposes only.
You must not copy, reproduce, record, download (other than where expressly permitted), distribute, publish, resell, sublicense, modify or create derivative works from any Content without our express written permission. All rights not expressly granted to you are reserved.
Where you upload your own content as part of a Course, you retain ownership of it, but you grant us a worldwide, royalty-free licence to host, store and process it as necessary to provide the Services and to keep training records.
Our Services may include messaging, discussion, community and other interactive features. Your use of our Services, including all such features, is subject to our Acceptable Use Policy, which prohibits, among other things, unlawful, sexual, exploitative, violent, hateful, discriminatory, harassing and abusive content and conduct, and sets out a strict prohibition on any content that sexualises or endangers children. You must read and comply with that Policy. Breach of it may result in the removal of content, suspension or termination of your Account, invalidation of affected certificates, and, where appropriate, referral to An Garda Síochána or other authorities.
Courses that include assessment and certification are governed by our Certification & Assessment Policy, which forms part of these Terms. You agree to complete all assessments honestly and in accordance with that Policy.
Your rights to cancel and obtain a refund are set out in our Refund Policy, which forms part of these Terms and reflects your statutory rights under the Consumer Rights Act 2022. Nothing in these Terms affects your statutory rights.
You are responsible for ensuring that you have a compatible device, a suitable web browser and a reliable internet connection in order to access our Services. We are not responsible for any inability to access the Services that results from your equipment, software or connection.
We provide our Services on an "as is" and "as available" basis. While we use reasonable efforts to ensure our platform is available, secure and free of errors, we do not warrant that it will be uninterrupted, error-free, secure or free of harmful components, and we are not liable for any disruption or non-availability caused by factors outside our reasonable control. We may suspend access temporarily for maintenance, updates or technical reasons.
Our Course content is provided for general training and educational purposes. While we take care to ensure it is accurate and up to date, it does not constitute professional, legal or safety advice for any specific situation, and you should obtain specific professional advice where appropriate. You rely on Course content at your own risk.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.
Subject to the above, we will not be liable to you for any loss of profit, loss of business, loss of data, or any indirect or consequential loss, however arising; and our total aggregate liability to you arising out of or in connection with our Services shall not exceed the total amount you paid to us for the relevant Course or subscription in the 12 months before the event giving rise to the liability.
You agree to indemnify us against any losses, costs, liabilities and expenses (including reasonable legal fees) that we incur arising out of your breach of these Terms, your misuse of the Services, or your infringement of the rights of any third party.
We may suspend or terminate your Account, or your access to any Course, with immediate effect if you materially breach these Terms or any policy incorporated into them, if you fail to make a payment when due, or if required to do so by law. You may close your Account at any time, subject to our Refund Policy. On termination, your right to use the Services ends immediately, but any provisions intended to survive termination (including those on intellectual property, liability and governing law) will continue to apply.
We are not liable for any failure or delay in performing our obligations under these Terms where that failure or delay results from any event or circumstance beyond our reasonable control (a "Force Majeure Event"). Force Majeure Events include, without limitation:
Where a Force Majeure Event prevents or delays our performance, we will take reasonable steps to limit its effect and to resume normal performance as soon as practicable. If the event continues for a prolonged period, either party may, where it is fair to do so, agree appropriate adjustments, including an extension of access or, where appropriate, a refund.
We may amend these Terms from time to time. Where changes are material, we will take reasonable steps to bring them to your attention. Changes take effect when posted, and your continued use of our Services after that point constitutes acceptance of the revised Terms. If we are required to change these Terms by law, those changes may apply to pending and existing orders.
Our Services may contain links to third-party websites or resources that we do not control. We are not responsible for their content, products or practices, and the inclusion of a link does not imply our endorsement. Your use of third-party sites is at your own risk and subject to their terms.
We aim to provide a high standard of service. If you are unhappy with any aspect of our Services, please contact us at [email protected] and we will do our best to resolve your complaint promptly and fairly.
These Terms, and any dispute or claim arising out of or in connection with them, are governed by the laws of Ireland, and you agree to submit to the exclusive jurisdiction of the Irish courts. If you are a consumer, you may also benefit from any mandatory protections of the law of the country in which you live.
If you have any questions about these Terms, contact us at [email protected].