Course questions, team training, certificates and invoices — one address, and a real person on the other end of it. Most answers are faster to find yourself, so it is worth a look below first.
Before you send a message, try the Help Centre — the most common issues are covered step by step, and you’ll usually be sorted in minutes instead of waiting on a reply.
Check you’re using the email address you enrolled with, then follow the login guide in the Help Centre.
Reset it yourself in seconds from the login screen — the Help Centre walks you through it.
Your courses live in your dashboard after enrolment. If one’s missing, the Help Centre covers the usual fixes.
Scan the QR code on the certificate, or type its ID on our verification page — either works, and neither needs an account.
Still stuck? No problem — the form below comes straight to our support team.
Whichever way you get in touch, a real person reads it — and we’ll get back to you as soon as possible.
[email protected]
For support, bookings and business enquiries alike.
Monday to Friday. Messages sent over the weekend are answered as soon as we’re back — your courses, of course, run 24/7.
To be confirmed — our postal address will be published here shortly. In the meantime, email is the fastest way to reach us.
Choose “Training for my team” in the form above and we’ll come back with seats and pricing — or see business training first.